Book of Needs

The 'Book of Needs' provides valuable background information for many of our tools.

This listening process based on the Book of Needs includes an example of how the Deck of Needs can be used by professional listeners.

Tools in other languages

Our tools are currently available in 5 languages. On this page you will find more information which tools are also available in French and Polish. It includes links to our free tools. We have seperate pages for English, German and Dutch.

Structure and Flexibility

Speakers often want a certain level of flexibility for their 'unique' story and their 'unique' way of telling that story. At the same time as listener you may like to have a certain amount of structure to ensure that the process is effective. We think that the following tools provide both structure and flexibility.

The following tools are available in:

Francais

Polski

The Polish Empathy Path can be ordered in our Webshop.

We recommend that you combine these tools with our training 'Presence'.

Words for Thoughts, Feelings and Needs

We think, that successfully finding the 'right' words to reflect the core message in the story of a speaker requires a combination of effective tools, practice, attitude and talent. To help you find the 'right' words for needs faster and easier we developed the:

The following tools are available in:

Francais

Polski

We recommend that you combine these tools with our training 'Finding Words'. This training as well as the Book of Needs will also provide other methods to find words for thoughts, feelings and needs. 

 

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